The Challenge

REMEX, expert in mineral waste disposal in the recycling industry, has previously processed offers and inquiries manually. This not only led to high effort and inefficient order processing, but also to problems in internal communication and business transactions.

Our Solution

In cooperation with REMEX, we developed the platform REMEX PRO, which digitally connects sales and processing processes. This simplifies processes, saves time, and increases transparency. In this way, we were able to not only optimize REMEX's customer service but also enable more efficient business processes.

What We Have Achieved So Far

• More than 5 million tons of mineral waste and construction materials have already been requested through REMEX PRO

• Customers can submit inquiries via the portal at any time and easily manage weight certificates and invoices digitally

• Based on these digital processes, REMEX employees can now organize their workflows in a more structured and efficient manner

  
  

"Every day, people leave the market, and new ones come in. I am sure that in five years our web application will be the most important medium to contact the customer. Laying the foundation for this change together with Convidera and Grabowski Management Consulting and driving the implementation forward was an excellent collaboration."

– Michael Stoll, Managing Director REMEX GmbH